The Southwest Rapid Rewards Credit Card is issued by Chase, specifically JPMorgan Chase Bank, N.A. While the cards carry Southwest Airlines branding, all financial operations including credit decisions, billing, payments, and customer service are handled by Chase.
Chase issues all three current Southwest cards, the Plus, Premier, and Priority versions, each offering a different mix of annual fee and travel perks. Points earned convert into Southwest Rapid Rewards, which can be redeemed for flights and other travel through Southwest directly. Apply at southwest.com or chase.com.
Southwest Airlines is a major American low cost carrier headquartered in Dallas, Texas. It partners with Chase, one of the largest co branded card issuers in the country, to offer its Rapid Rewards branded credit cards, as confirmed in the official Chase media announcement.
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Who Issues the Southwest Credit Card?

JPMorgan Chase Bank, N.A. is the issuing bank for all Southwest Rapid Rewards credit cards. Chase runs the credit check, approval decision, and ongoing account management for every Southwest cardholder.
This means when you apply for a Southwest card, Chase handles the entire relationship behind the scenes, even though the card carries Southwest branding and earns Southwest specific Rapid Rewards points.
You can log in to manage your Southwest card account at secure.chase.com or through the Chase mobile app. The phone number on the back of the card connects you directly to Chase customer service for Southwest cardholders.
What Are the Southwest Credit Card Options?
Chase offers three tiers of Southwest cards: the entry level Rapid Rewards Plus, the mid tier Rapid Rewards Premier, and the top tier Rapid Rewards Priority, each with increasing annual fees and travel benefits.
Higher tier cards include perks like annual travel credits, upgraded boarding priority, and a larger annual companion pass point bonus, while all three tiers earn points on Southwest purchases and everyday spending.
Cardholders who spend enough to earn the Southwest Companion Pass, a highly valued perk that lets a designated companion fly free with the primary cardholder, often find these cards especially valuable.
Some Southwest cards also earn bonus points on categories like dining and hotel stays booked directly with Southwest travel partners, adding extra value beyond flight purchases alone.
How Do Southwest Rapid Rewards Points Work?
Cardholders earn points on every purchase, with bonus categories varying by card tier, and points redeem directly for Southwest flights without blackout dates, a feature the airline markets heavily.
Points earned through the credit card combine with points earned by flying Southwest directly, giving cardholders one unified Rapid Rewards balance across both spending and travel.
Southwest Card Vs Chase Cards Generally: How Do They Compare?
The Southwest card is one of many co branded travel cards Chase issues, alongside general purpose cards like Chase Sapphire and Chase Freedom, all backed by the same direct issuing bank.
Unlike Chase general purpose travel cards, which let points transfer to multiple airline and hotel partners, Southwest cards earn points specifically for Southwest flights, making them best for loyal Southwest flyers.
Frequent Southwest flyers typically get more value from the dedicated Southwest card than a general travel card, especially if they are actively working toward earning Companion Pass status for a full calendar year.
Cardholders can hold more than one Southwest card at a time in some cases, though Chase applies its own rules around how frequently new Southwest cards can be opened.
What Credit Score Do You Need for the Southwest Card?
Southwest Rapid Rewards cards are designed for applicants with good to excellent credit, generally a score of six hundred seventy or higher, though Chase evaluates the full credit profile rather than score alone.
Applying triggers a hard inquiry on your credit report, which may temporarily lower your score by a few points. Checking for a prequalification option before applying can give you a sense of your approval odds without a hard pull.
Because Chase manages every part of the Southwest card relationship, cardholders benefit from the same fraud protection and account security tools available across the rest of the Chase card portfolio.
Frequently Asked Questions
Is the Southwest Credit Card issued by Southwest Airlines?
No. The Southwest Rapid Rewards Credit Card is issued by Chase, specifically JPMorgan Chase Bank, N.A., not by Southwest Airlines itself. Southwest partners with Chase to offer the co branded card program.
How many Southwest credit cards does Chase offer?
Chase currently offers three tiers of Southwest cards, the Rapid Rewards Plus, Premier, and Priority, each with different annual fees and travel benefits for Southwest loyal flyers.
How can I talk to Southwest Credit Card customer service?
Cardholders can call the number on the back of their card to reach Chase directly, or use the secure message feature inside the Chase mobile app or online account at secure.chase.com to get help with billing or account questions.
What’s the Southwest Credit Card payment address?
Chase provides a standard mailing address for payments along with a separate overnight delivery address, both of which can vary slightly by card product. For details on paying a Chase issued card, see the official Chase guide to paying a credit card bill.
What are the requirements to get the Southwest credit card?
Applicants generally need to be at least eighteen years old, have a valid Social Security number, a US mailing address, and good to excellent credit for the best approval odds. A full breakdown of what issuers typically look for is covered by the Consumer Financial Protection Bureau.
How do I make a Southwest Credit Card payment?
Southwest cardholders can pay online through their Chase account, through the Chase mobile app, by mail using a check sent to the payment address on the statement, or in person at any Chase branch location.
How do I make a Southwest Credit Card payment by phone?
Cardholders can call Chase customer service using the automated payment system or speak with a live representative to make a Southwest Credit Card payment by phone, using the number printed on the back of the card.

I am Jack Neel, a mechanical engineer, researcher, and writer. I created this website to share my knowledge about different brands and products with you. I research the manufacturers behind the brands and provide you with the information you need to make smart buying decisions.